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Until yesterday I was using it together with the Microsoft designer mouse. Then, yesterday night Microsoft conducted an update for Windows 10 and apparently deleted the Windows generic bluetooth adapter. I was using this adapter instead of the manufacturer's CSR adapter since the latter is not able to pair with the Microsoft designer mouse but led to to an error because the wrong code was entered which apparently is not possible. Does anyone know how to re-install the generic driver or which driver will work?
I would be very grateful for any help, Steffen. It seems that the issue occurs after the Windows Update, we suggest that you download and run the Windows Update Troubleshooter. If the issue persists, you can follow these steps to reinstall the Windows Generic Bluetooth Adapter. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Hi, I run the Windows Update Troubleshooter. However, it couldn't identify any problems.
Only the manufactorer's CSR bluetooth adapter is left. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.
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Details required : characters remaining Cancel Submit 8 people found this reply helpful. Try the following. I had the same issue. However each time I update my computer with a new insider update I have to repeat these steps. This will fix it and you will be able to use your Bluetooth now with no other problems. Choose where you want to search below Search Search the Community.
Search the community and support articles Windows Windows 10 Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Marby Rey Microsoft Agent. Hi, It seems that the issue occurs after the Windows Update, we suggest that you download and run the Windows Update Troubleshooter.
Go to Device Manager. Look for the Windows Generic Bluetooth Adapter. Right click, then select Uninstall. Click to scan for hardware changes. Let us know the outcome.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Marby Rey's post on October 1, In reply to StefVR's post on October 1, You can try to follow the steps on how to run the SFC tool to repair missing or corrupted system files here.
If the issue persists, we suggest that you check out Andre Da Costa wiki article on how to Install and Update drivers in Windows You may find it helpful like other community users. Let us know how it goes. Trouble shooter is a scam, it does nothing. Johan van Mierlo MVP. In the search type" Device manager " and open it. Click on the smal arrow next to either "Bluetooth" or "Universal Serial Bus controllers" Right click on "CSR" and select Update Driver Select" Browse my computer for driver update" Select on bottom :Let me pick from a list of available drivers on my Computer" Select "Generic bluetooth Driver" This will fix it and you will be able to use your Bluetooth now with no other problems.
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